No ticket queues. No bots pretending to care. Just real humans (and occasionally coffee-fuelled late-night replies) ready to help.
Drop us a message and we'll get back to you — usually within a few hours, sometimes faster if someone just had their second coffee.
support@strangr.chatFastest help
Check the FAQs below first — 90% of questions are answered there instantly.
Include info
Tell us your email, what happened, and when — helps us fix things way faster.
The questions you were going to ask anyway.
Filters cost 1 credit per search. You get free credits every day just by logging in — so show up, click, chat. Easy. If you run out, top up your streak or grab a paid plan for unlimited.
Sometimes the universe is just vibing solo. Try again in a few seconds — people hop in and out constantly. If it keeps happening, try switching your filter to 'Any'.
If you had a genuine issue with your subscription, email us at support@strangr.chat and we'll sort it out. We're humans, not robots (mostly).
Chats are session-based — once you close or refresh, that stranger is gone. That's kind of the whole vibe. But if you added them as a friend, they'll be in your friends list forever ✨
Head to Settings → Subscription → Manage Plan. You can cancel anytime — no passive-aggressive cancellation flows, no sneaky re-billing. We keep it clean.
We can't control what strangers say (we're a chat app, not a babysitter), but you can skip anyone instantly and we take abuse seriously. If someone is creepy, hit the exit button and report them.